Don’t Like our Jail? Stay Out of It.

 In Domestic

The following story illustrates, once again, the truth behind the statement, “The good thing about the internet is that everyone has a voice. The bad thing about the internet is that everyone has a voice.” Nowhere is that more applicable than a recent incident at the Gwinnett County Jail.

After being in Gwinnett County (Georgia) jail for a month, an inmate decided, through a post on Facebook, to complain about the treatment she received while incarcerated. Upon seeing the post, Gwinnett County Sheriff Butch Conway decided to investigate the actual circumstances to determine if any action was required to eliminate any shortcomings in the treatment of inmates.

Conway may be a no-nonsense guy, but he is also known for treating people fairly and for his innovative approaches to his job. (The Jail Dogs/Cats program being one example – link here.) A review of the Sheriff Department’s Facebook page reveals that Conway and his staff demonstrate a good bit of compassion. That’s evident in the fact that rather than ignoring the inmate’s complaint, Sheriff Conway took the time to investigate. His response, posted on the department’s Facebook page, is below.

It’s important to Sheriff Conway that his office runs smoothly and that everyone performs well. When he saw a recent Facebook post from a former inmate complaining about the medical care she received while she was an inmate in our jail, he ordered a review of her medical file to ensure that she received proper care while she was here.

It turns out that during the four weeks that this inmate was in our jail, she was seen by medical staff no less than seven times for routine screenings and a couple of ailments that are common this time of year. She received allergy medicine when she requested it. She received antibiotics when she needed it, along with some Tylenol to help with her discomfort.

Ironically, I had the same or similar illness recently. It’s just that time of year when respiratory viruses and sinus infections are rampant. My doctor gave me allergy medication and the exact same antibiotics as this inmate received. The only difference is that I paid for it myself, not the taxpayers.

The moral of the story is that even when you do everything you’re supposed to do, there are some people who will never be happy with the level of service that you provide. Even when it’s good service. Don’t take it personally. They probably complain everywhere they go. Our best advice is that if you don’t like the way we run the Gwinnett County Jail, stay out of it.

Sounds like great advice. I wonder why the complaining inmate didn’t figure that out.


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nikolas cruzwashington